Support

Welcome to our Support Center! There are links to your right that may be of interest. Here's a brief explanation of them:
  • Client Portal - A way to access our systems directly and manage your Organization's Tickets a long with other Account related information.
  • Hosted AntiSpam - If you use WallNet AntiSpam Online, this link will allow you to login and manage your AntiSpam settings. Note that all Hosted Email Clients use this service.
  • Hosted Webmail - If your Email is hosted in the Cloud with us and you need access to it, this link will bring you to our Outlook Web Access. There you should be able to use your email like normal through a Web Interface until you are able to get back to your computer with Outlook on it.
  • Remote Support - If a Technician has asked you to connect them remotely to your computer, this link will begin that process.
Otherwise, you can submit a ticket below and we will begin working on your issue as soon as possible.
Note: If this is an Emergency, please call us immediately at 904-296-4811, rather than submitting a ticket online.

Click Here to Submit a Support Ticket!